Latest News
ITIL training in London!.. Discount offers for January 2017... Weekend courses: Get certified as Agile service process practitioner...

Upcoming Courses

MSP® Foundation
MSP® Practitioner
MSP® Advance Practitioner

Information Security Foundation

Professional Diploma in Digital Marketing

Professional Diploma in Digital Selling

EXIN Business Information Management Foundation

EXIN Cloud Computing Foundation

Green IT Citizen
Green IT Foundation

EXIN Lean IT Foundation

M_o_R® Foundation
M_o_R® Practitioner


1 day

No pre-requisites

Seminar Objectives
This one day Seminar is intended to provide insight into ITIL / IT Service Management as a whole. Also, to provide an overall understanding of other industry standard frameworks and practices, and how these complement to enhance the quality of IT service management within an organization. Managers, Executives, Senior stakeholders and any one who is interested in understanding various Best practices.

This course does not lead to any kind of certification.


ITIL® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited
The ITIL Accredited Examination Institute logo is a trade mark of AXELOS Limited